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Privacy policy

Privacy Policy

IndoPac Energy ("IndoPac Energy", "we", "us" or "our") respects your privacy and is committed to handling personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, contact us, or engage with us in connection with our business as a specialist LNG and energy intermediary.

This Privacy Policy is intended to provide clear and accessible information about our data practices in accordance with applicable laws, including relevant Indian data protection requirements.

1. Who we are

IndoPac Energy is an India-based business engaged in the introduction and facilitation of potential transactions in physical LNG and related energy markets.

For the purposes of applicable data protection laws, IndoPac Energy is the entity responsible for determining how and why your personal data is processed in connection with this website and our business communications.

Contact details:

IndoPac Energy

Registered address available on written request.

Email: [email protected]

Website: www.indopacenergy.com

2. Personal data we may collect

We may collect and process the following categories of personal data:

  • Contact information, such as your name, company name, job title, email address, telephone number and business address.
  • Professional and business information, such as your role, organisation type, region of operation, transaction interests, and information relevant to your potential relationship with us.
  • Communications data, including messages you send through our contact forms, email correspondence, meeting notes and other records of your communications with us.
  • Website usage data, such as IP address, browser type, device information, referring pages, and interactions with our website, where collected through analytics or similar technologies.
  • Compliance-related information, where appropriate and lawful, such as information provided for KYC, counterparty verification, sanctions screening, or other due diligence purposes connected with potential business relationships.

We do not intentionally collect personal data that is not reasonably necessary for the purposes described in this Privacy Policy.

3. How we collect personal data

We may collect personal data:

  • Directly from you when you contact us, submit an enquiry, request information, or otherwise communicate with us;
  • From your employer or organisation where you are acting in a business capacity;
  • From publicly available sources, professional networks, or reputable third-party databases where relevant to legitimate business and compliance purposes;
  • Through cookies, analytics tools, and similar technologies used on our website, where applicable.

4. Why we use personal data

We may use personal data for the following purposes:

  • To respond to enquiries and communicate with you;
  • To assess whether a potential relationship, mandate, introduction or transaction is commercially relevant;
  • To perform counterparty onboarding, KYC, compliance checks, and risk assessment;
  • To maintain records of communications and business interactions;
  • To operate, secure and improve our website;
  • To comply with legal, regulatory, contractual and compliance obligations;
  • To protect our business, counterparties, advisers and banking relationships from fraud, misuse, sanctions breaches or other unlawful conduct.

Where consent is required by applicable law, we will rely on your consent. In other cases, we may rely on lawful business, contractual, compliance or legal grounds for processing your information, as permitted by applicable law.

5. Cookies and analytics

Our website may use cookies or similar technologies to improve website performance, understand usage, and support security and analytics functions. Where required, we will provide appropriate notice regarding such technologies.

You may be able to manage certain cookie preferences through your browser settings. Disabling some cookies may affect website functionality.

6. Sharing of personal data

We may share personal data only where reasonably necessary and appropriate, including with:

  • Our professional advisers, including legal, compliance, tax, banking or technology service providers;
  • IT, hosting, security, analytics, CRM or communication service providers who support our operations;
  • Counterparties or prospective counterparties, where necessary and appropriate in the context of a genuine business discussion and subject to confidentiality controls;
  • Competent authorities, regulators, courts, law enforcement agencies or banks, where required by law or reasonably necessary to protect legal rights or comply with obligations.

We do not sell personal data.

7. International transfers

Because IndoPac Energy operates in cross-border markets, personal data may be processed or accessed in jurisdictions outside India, including by service providers, advisers or counterparties involved in international business communications.

Where such transfers occur, we seek to ensure they are made in a lawful and proportionate manner, with appropriate safeguards where required.

8. Data retention

We retain personal data only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to:

  • Manage current and prospective business relationships;
  • Maintain compliance and record-keeping obligations;
  • Respond to disputes, legal issues or regulatory requests.

Retention periods may vary depending on the nature of the data and the business relationship involved.

9. Your rights

Subject to applicable law, you may have the right to:

  • Request access to personal data we hold about you;
  • Request correction or updating of inaccurate or incomplete information;
  • Request deletion of personal data in appropriate circumstances;
  • Withdraw consent where processing is based on consent;
  • Contact us to raise concerns regarding how your personal data is handled.

To exercise any of these rights, please contact us using the details set out below.

10. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, destruction or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. You should review their privacy notices separately.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations or website practices. The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

IndoPac Energy

Email: [email protected]

Address: Available on written request.

IndoPac Energy

IndoPac Energy acts solely as an introducer and intermediary in relation to potential physical energy transactions. It does not act as principal, does not take title to cargoes, and does not provide broker-dealer or investment services.

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